Question re billing ie estimated reads

KarrieG55 — Fri, 19 Aug 2022 08:41:43 GMT

Have been trying unsuccessfully for 3 days to reach out to AGL regarding the question of why my bill is always an estimate but the wait time to chat is always over 1 hour - I simply do not have that kind of time sitting around waiting for an answer to a (I think) simple question.

Does anyone know why the bill is always estimated?

thanks

Re: Question re billing ie estimated reads

-Jenna- — Mon, 22 Aug 2022 05:36:59 GMT

Hi KarrieG55, thanks for being part of the Neighbourhood.

We are sorry about the delays with AGL Messenger currently. I would recommend downloading the APP and messaging us through there, that way you'll get a notification when we respond instead of having to wait for a response.

You can find some information about estimated bills on our website here. Just bear in mind you'll also have estimated reads on monthly billing with a basic meter. If you're not able to find the information your need on that page, please get in touch with us directly here,

Kind Regards,

Jenna

topic Question re billing ie estimated reads in Energy Accounts & Plans

Question re billing ie estimated reads

Re: Question re billing ie estimated reads