https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-t-enter-My-account/m-p/28318#M3637 <P>Can't enter My account, it always shows "<SPAN>We're just adding the final touches". And I chose the electricity and gas plan half a month ago. But I asked the apartment managers, they told me that the electricity provider of my apartment was not AGL. How can I cancel the electricity and gas plan? I just want to select the gas plan.</SPAN></P> Thu, 18 Aug 2022 06:17:28 GMT Zac1109 2022-08-18T06:17:28Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-t-enter-My-account/m-p/28318#M3637 <P>Can't enter My account, it always shows "<SPAN>We're just adding the final touches". And I chose the electricity and gas plan half a month ago. But I asked the apartment managers, they told me that the electricity provider of my apartment was not AGL. How can I cancel the electricity and gas plan? I just want to select the gas plan.</SPAN></P> Thu, 18 Aug 2022 06:17:28 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-t-enter-My-account/m-p/28318#M3637 Zac1109 2022-08-18T06:17:28Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-t-enter-My-account/m-p/28344#M3644 <P>Hi Zac1109, we'll need to access your account to assist with this enquiry. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.</P> <P>&nbsp;</P> <P>Thank you,</P> <P>Jenna</P> Mon, 22 Aug 2022 05:11:18 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Can-t-enter-My-account/m-p/28344#M3644 -Jenna- 2022-08-22T05:11:18Z