topic bill payment overdue in Energy Accounts & Plans

bill payment overdue

Jacob2008 — Tue, 15 Sep 2020 05:44:44 GMT

I am overdue by a few days for both gas and electricity. I am supposed to get my bills in the mail. I don't work often at my home computer. I missed both dates for both bills. Can somebody phone me on my mobile to further discuss. It's quite irritating because I get my water bills in the post.

Regards

Re: bill payment overdue

-Nam- — Thu, 17 Sep 2020 23:04:44 GMT

Hi Jacob2008!

Welcome to the AGL Community!

You can manage your account and person details directly on your AGL My Account, otherwise, please contact us and we'll update check your account settings.

Kind regards,

-Nam-

Re: bill payment overdue

David_AGL — Tue, 22 Sep 2020 03:50:31 GMT

Hi @Jacob2008 , to make sure you have your bills sent to your preferred location, log in to your account, click your username then "Account settings" from the dropdown.

Click "Communication preferences" and then "Edit" on "Account information and Updates".

If you have any issues, just click "Message Us" on the overview page of your My Account .