topic Re: AGL Essentials in Energy Accounts & Plans

AGL Essentials

RateTypeVL — Thu, 14 Feb 2019 04:53:04 GMT

My current plan Essentials Plus

Energy Plan Period:24 Months

Rate Type:VL

What does the Rate Type VL mean?

Re: AGL Essentials

jayden_AGL — Thu, 14 Feb 2019 22:58:09 GMT

Hi RateTypeVL,

Welcome to the Community!

Can I ask if this detail was listed in relation to electricity rates or gas rates? If you could come back with a screenshot of this information, that'd be great!

Cheers,

Jayden

Re: AGL Essentials

RateTypeVL — Mon, 18 Feb 2019 07:22:26 GMT

My question was for Power Plan RateTypeVL

Re: AGL Essentials

jayden_AGL — Mon, 18 Feb 2019 22:22:37 GMT

Hi RateTypeVL,

This doesn't clear things up I'm sorry to say.

Could you please post a screenshot of where you're seeing this information?

Kind regards,

Jayden

Re: AGL Essentials

-Jenna- — Tue, 28 Jan 2020 04:53:46 GMT

Hi RateTypeVL,

We would need some further information in order to resolve this one for you.

Please contact us using the below link -

https://www.agl.com.au/contact-us/social/contact-us

Thanks,

Jenna

Re: AGL Essentials

tim1casey — Thu, 27 Jan 2022 06:27:48 GMT

Hi,

As of a new (Elec/Gas) account setup starting late Jan 2022 (to add to my existing 2 x Elec/Gas) I also have a rate type of VL showing for my new electricity plan. The responses to this original post seem rather poor and then moving it to a different "social" location makes this thread rather useless for anyone looking around in this area.

Please advise what this VL code means as it should be clear when accessing the account.

Another thing that seems to be missing in the plan details is the end date for any 12 month "contract" period, albeit that there is typically no early termination fee (screen shot below shows no plan end date). Full information should be disclosed on the website when looking at the current plan so time to churn or re-negotiate is easily visible.

The way things are going it doesn't seem to make a lot of sense to remain with ones existing providers for any length of time as it often seems that the bulk of the rewards flow to those that are regularly churning to new providers. I've been with AGL for quite a while but that may well be changing quite soon.

Re: AGL Essentials

John-T — Sun, 29 May 2022 11:57:13 GMT

I to signed up as a new customer in February, i went the whole hog and got a Solar Battery bundle and for the life of me i to do not know what the meaning of VL in rate type means. ??

Re: AGL Essentials

_Mark_ — Wed, 01 Jun 2022 02:49:26 GMT

Hi T-J,

In order to help answer this for you, I'm going to send you a private message so that we can investigate.

Thanks,
Mark.

Re: AGL Essentials

akaAster — Sat, 13 Aug 2022 15:16:36 GMT

Can you explain what 'VL' means on the above post? I'm also new so I'd like to learn about it. Thank you.

Re: AGL Essentials

58- — Fri, 28 Oct 2022 13:53:39 GMT

What is the rate per c/kWh I am paying please.

Re: AGL Essentials

58- — Fri, 28 Oct 2022 13:54:38 GMT

Electricity

Re: AGL Essentials

NeilC — Sun, 30 Oct 2022 21:36:59 GMT

@58-

Log onto your online account.

Click on your username.

Click on account settings.

Click on Property and Plans

Under Your Plans select the correct Plan then select view.

You can now see the rates for your plan.

If you like this posting please click the like button.

Cheers Neil