https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-Account/m-p/26881#M3459 <P>Hi Geoff1957, welcome to AGL Neighbourhood!&nbsp;</P> <P>&nbsp;</P> <P>Only 1 energy retailer can be the biller retailer for your meter, once we've established your account, your account with your previous energy retailer will then issue you a final bill up until the date we've taken over for you.&nbsp;</P> <P>&nbsp;</P> <P>You can find out more information on how this works on our website <A href="https://www.agl.com.au/help-support/energy/moving-and-connections/sign-up-and-switch/switch-to-agl" target="_blank">here</A>.&nbsp;</P> <P>&nbsp;</P> <P>Kind regards,&nbsp;</P> <P>&nbsp;</P> <P>-Nam-</P> Wed, 23 Feb 2022 04:43:57 GMT -Nam- 2022-02-23T04:43:57Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-Account/m-p/26855#M3458 <P>I have opened a new account with AGL. Do I need to contact my old supplier (Origin Energy) to cancel my account with them, or does that happen automatically?</P> Mon, 21 Feb 2022 03:19:09 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-Account/m-p/26855#M3458 Geoff1957 2022-02-21T03:19:09Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-Account/m-p/26881#M3459 <P>Hi Geoff1957, welcome to AGL Neighbourhood!&nbsp;</P> <P>&nbsp;</P> <P>Only 1 energy retailer can be the biller retailer for your meter, once we've established your account, your account with your previous energy retailer will then issue you a final bill up until the date we've taken over for you.&nbsp;</P> <P>&nbsp;</P> <P>You can find out more information on how this works on our website <A href="https://www.agl.com.au/help-support/energy/moving-and-connections/sign-up-and-switch/switch-to-agl" target="_blank">here</A>.&nbsp;</P> <P>&nbsp;</P> <P>Kind regards,&nbsp;</P> <P>&nbsp;</P> <P>-Nam-</P> Wed, 23 Feb 2022 04:43:57 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-Account/m-p/26881#M3459 -Nam- 2022-02-23T04:43:57Z