topic Re: Seasonal tou in Energy Accounts & Plans

Seasonal tou

Trenta — Tue, 15 Jan 2019 23:52:24 GMT

has AGL changed there billing structure like most other providers to reflect the seasonal time of use structure that is used in the Ausgrid network???

Also I have been trying to change my controlled load from two to one for about six months now. I have a smart meter that can be done remotely so I don’t know what the problem is.

regards

Re: Seasonal tou

jayden_AGL — Fri, 27 Dec 2019 03:56:31 GMT

Hi Trenta,

Thank you for getting in touch!

We have not adopted Ausgrid's seasonal time of use structure at this time. If you need to follow up on the status of your meter reconfiguration, you'll need to reach out to our customer service team via web chat here!

Cheers,

Jayden