Unexpected electricity bill after i moved out

Nima1 — Thu, 04 Mar 2021 23:12:18 GMT

Hi,

i m getting electricity bills when i vacated the property 5 months before, october 2020.i asked agl for disconnection . I payed the last bill on december. Then again in march i m receiving bills from december 2020 to february 2021. When i talk with agl agent , they are saying ur disconnection didnt process. And now they say that i have to pay bills when i didnt even live there and when i contacted my real state agen , i came to know that , the property was not leased to anyone in that period. My question is how come i get bill of 64 dollars. When no one was living there and no one was using the electricity. I want explaination of that bill.

Re: Unexpected electricity bill after i moved out

NeilC — Fri, 19 Mar 2021 07:19:48 GMT

@Nima1

The answer is quite simple (and cheap for you).

Your supplier (the person that owns the poles and wires) charges you a daily fee (called the supply charge) which of cause AGL has passed onto you.

The best bit is that no-one is using any electricity.

So at best guess (billing period 90 days) you are paying $0.71 a day for a supply charge.

Ring AGL and supply the correct details and they will close the account!!!!

Cheers Neil

topic Re: Unexpected electricity bill after i moved out in Energy Accounts & Plans

Unexpected electricity bill after i moved out

Re: Unexpected electricity bill after i moved out