topic Re: Solar smart meter in Energy Accounts & Plans

Solar smart meter

Scooter29 — Sun, 10 Feb 2019 10:22:47 GMT

I installed solar almost 2 weeks into the start of my last bill in November and then waited till late December for my smart meter agl has estimated those 2 months. Wouldn’t the estimations be on usage without solar? And I also see there were no estimations made on what I put into the grid over that period?

Re: Solar smart meter

jayden_AGL — Mon, 11 Feb 2019 00:08:45 GMT

Hey Scooter29,

Thank you for your post!

Your usage and solar information are sent to us as two separate streams of data, so it is possible for one to be estimated but not the other. Can I ask you to confirm what is giving you the impression that this data is being estimated - your bill or your online account?

Kind regards,

Jayden