Payment of energy bill

Francesco07 — Tue, 05 Mar 2019 00:10:41 GMT

Good morning, I saw now that I payed 2 times the same bill. I payed yesterday again because on my account there was no payment. I did the screenshot too so what I have to do? Thank you so much for the replay

Re: Payment of energy bill

jayden_AGL — Mon, 30 Dec 2019 11:20:18 GMT

Hi Francesco07,

Thank you for your message!

If you've paid your account twice then you'll need to contact our customer service team to arrange a refund.You can get in touch with them via web chat here!

I recommend waiting 24-48 hours before contacting us to ensure that your payment has cleared against your AGL account.

Kind regards,

Jayden

topic Re: Payment of energy bill in Energy Accounts & Plans

Payment of energy bill

Re: Payment of energy bill