topic Re: App does not show current usage. Has trouble connecting to my account details in Energy Accounts & Plans https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/moved-recently-and-the-AGL-app-won-t-update-with-new-billing-and/m-p/24806#M2936 <P><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/95533">@DrDarknet</a>&nbsp;how recent was your move? It's likely to take a week or two for your new details to be fully registered and usage accessible in the app.</P> Fri, 26 Mar 2021 02:23:51 GMT David_AGL 2021-03-26T02:23:51Z moved recently and the AGL app won’t update with new billing and account details https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/moved-recently-and-the-AGL-app-won-t-update-with-new-billing-and/m-p/24796#M2935 <P>I moved recently and the AGL app won’t update with new billing and account details. Tried deleting and reinstalling the app, still has my previous residence and “disconnected.”</P> Fri, 26 Mar 2021 02:27:42 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/moved-recently-and-the-AGL-app-won-t-update-with-new-billing-and/m-p/24796#M2935 DrDarknet 2021-03-26T02:27:42Z Re: App does not show current usage. Has trouble connecting to my account details https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/moved-recently-and-the-AGL-app-won-t-update-with-new-billing-and/m-p/24806#M2936 <P><a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/95533">@DrDarknet</a>&nbsp;how recent was your move? It's likely to take a week or two for your new details to be fully registered and usage accessible in the app.</P> Fri, 26 Mar 2021 02:23:51 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/moved-recently-and-the-AGL-app-won-t-update-with-new-billing-and/m-p/24806#M2936 David_AGL 2021-03-26T02:23:51Z