https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/No-instalment-option-as-arranged-via-phone/m-p/22577#M2905 <P>Hi&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/78120">@BTagl</a>&nbsp;, sorry to hear something went wrong with your payment. If you <A href="http://agl.com.au/login" target="_self">log in to your account</A> and click "Message us", customer service will be able to sort this out for you. Alternately, <A href="https://www.agl.com.au/contact-us/financial-support-and-assistance/bill-smoothing" target="_self">give us a call</A>.</P> Thu, 29 Oct 2020 02:07:11 GMT David_AGL 2020-10-29T02:07:11Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/No-instalment-option-as-arranged-via-phone/m-p/22568#M2904 <P>As the subject says!!! I clicked on the card payment option and was debited the full amount instead of half as arranged. I need a refund of $156.10 which was agreed to pay in 2 weeks</P> Wed, 28 Oct 2020 09:54:35 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/No-instalment-option-as-arranged-via-phone/m-p/22568#M2904 BTagl 2020-10-28T09:54:35Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/No-instalment-option-as-arranged-via-phone/m-p/22577#M2905 <P>Hi&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/78120">@BTagl</a>&nbsp;, sorry to hear something went wrong with your payment. If you <A href="http://agl.com.au/login" target="_self">log in to your account</A> and click "Message us", customer service will be able to sort this out for you. Alternately, <A href="https://www.agl.com.au/contact-us/financial-support-and-assistance/bill-smoothing" target="_self">give us a call</A>.</P> Thu, 29 Oct 2020 02:07:11 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/No-instalment-option-as-arranged-via-phone/m-p/22577#M2905 David_AGL 2020-10-29T02:07:11Z