topic eBill download - Wrong bill attached in Energy Accounts & Plans

eBill download - Wrong bill attached

Jennk24 — Tue, 27 Oct 2020 02:53:24 GMT

Just opened up my electricity bill to pay it and noted it now takes more time to pay a bill as its no longer attached to the email. Bummer!

So I go to download my eBill only to find it is the previous bill and not the current one.
Could you please amend the download and advise when ready to download for my records.

Thanks!

Re: eBill download - Wrong bill attached

-Jenna- — Thu, 29 Oct 2020 03:07:20 GMT

Hi Jennk24,

Thanks for being part of the AGL Community.

There is a link to download your bill on the email overview. If you need further assistance with this, please contact us directly. Alternatively, you can use AGL Messenger via the APP or My Account.

Kind Regards,

Jenna