topic Incorrectly charged electricity in Energy Accounts & Plans

Incorrectly charged electricity

Kee — Wed, 04 Nov 2020 10:25:32 GMT

Hi,
I moved to another house last May, and electricity bills were levied on both the old and the current house. It's automatic debit, so when I check it, the electricity bills of $98.56 and $332.43 that I didn't use have been paid. I want to get back on this. Please check.

Re: Incorrectly charged electricity

-Jenna- — Thu, 05 Nov 2020 00:33:35 GMT

Hi Kee,

Thanks for being part of the AGL Community.

As this is an account related enquiry, you will need to contact us directly here. You can also use AGL Messenger, which you can access via the APP or My Account.

Regards,

Jenna