https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Multiple-discounts-missing/m-p/14268#M2871 <P>Doesn’t seem I have been receiving my pension discount, my pay on time discount, my ongoing account credit.&nbsp;</P> Sat, 17 Aug 2019 02:00:23 GMT Shellpaddy13 2019-08-17T02:00:23Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Multiple-discounts-missing/m-p/14268#M2871 <P>Doesn’t seem I have been receiving my pension discount, my pay on time discount, my ongoing account credit.&nbsp;</P> Sat, 17 Aug 2019 02:00:23 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Multiple-discounts-missing/m-p/14268#M2871 Shellpaddy13 2019-08-17T02:00:23Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Multiple-discounts-missing/m-p/14287#M2872 <P>Hi&nbsp;Shellpaddy13,</P> <P>&nbsp;</P> <P>Welcome to the AGL Community!</P> <P>&nbsp;</P> <P>Your Pay on Time discount will appear on the front page of your bill unless you're paying your bill via direct debit, in which case it'll appear on the second page of your bill underneath the "Credits" heading where your concession discount(s) will also appear.</P> <P>&nbsp;</P> <P>If you're certain that these amounts have not been credited to your account, you'll need to get in touch with our customer service team <A href="https://www.agl.com.au/contact-us/social/contact-us" target="_blank">here</A>.</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Jayden</P> Sun, 18 Aug 2019 23:26:31 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Multiple-discounts-missing/m-p/14287#M2872 jayden_AGL 2019-08-18T23:26:31Z