topic online account still showing Putting final touches in Energy Accounts & Plans

online account still showing Putting final touches

setupatel2 — Sat, 02 Mar 2019 04:22:24 GMT

Opened up my electricity and gas account with AGL more than a week ago.

Still keep getting " we are putting final touches on your account ".

When will be able to access my account.

Thanks

Kind Regards,

Setupatel

Re: online account still showing Putting final touches

jayden_AGL — Sun, 03 Mar 2019 23:00:04 GMT

Hi setupatel2,

Welcome to the AGL Community!

Can I ask if you've received confirmation from AGL that your account is open? If so, when did you receive this?

Kind regards,

Jayden

Re: online account still showing Putting final touches

Mrscharman — Sun, 03 Mar 2019 23:59:03 GMT

My account is the same, the account has been open for 3 years, I've been unable to use my online account since I moved my connection in February last year! As a regional customer, this is very inconvenient, I've sent feedback many times!

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