Entering meter read never works

TomE2020 — Mon, 23 Nov 2020 19:55:14 GMT

In the 3 or 4 months I've had AGL Energy, I've only ever successfully been able to enter a meter read once.

Every time I try, I've been faced with this stupid "Let's have a chat" "We;re having trouble with your read".

There's no way to 'chat'.

So I google and find my way here, and see a thread someone suggesting this link:

https://www.agl.com.au/contact-us/social/contact-us

And what do you know. There's no yellow chat icon. wtf AGL? This is BS.

Re: Entering meter read never works

David_AGL — Mon, 23 Nov 2020 23:47:19 GMT

Hi @TomE2020 , some customers report difficulty with accessing the chat feature from some browsers or versions. Trying on another browser or device might help.

You can also log into your My Account page and click "Message Us" to get in touch.

topic Re: Entering meter read never works in Energy Accounts & Plans

Entering meter read never works

Re: Entering meter read never works