topic Re: Smart metrers data and AGL error readings in Energy Accounts & Plans

Smart metrers data and AGL error readings

Siri — Sun, 11 Oct 2020 22:15:01 GMT

I have sophisticated solar management and grid import and also smart electricity system.

I have seen a day (oct9) my usage of grid and solar exports doubled.

Great try since grid imports are almost 30 cents and solar exports r almost 8 cents...

How come AGL mange its data to create such a massive error that bring in revenue to AGL?

Re: Smart metrers data and AGL error readings

-Nam- — Mon, 12 Oct 2020 02:16:48 GMT

Hi Siri!

Welcome to the AGL Community!

We can certainly check the data that we've received and what data is currently reflecting on your AGL My Account with you, please Contact Us as we won't be able to check this with you over AGL Community.

Kind regards,

-Nam-