topic Re: Account set up for Gas in Energy Accounts & Plans

Account set up for Gas

Edwin123 — Wed, 06 Nov 2019 09:15:20 GMT

Hi,

This is very frustrating that my account still hasn't been set up yet since July! I've contacted AGL many times, but still no action! My gas can be disconnected at any time. It's so ridiculous for such a long proceeding time. I really can't accept that there's no hot water for shower. Can someone solve this ??! Please!

Re: Account set up for Gas

Ellen1 — Fri, 08 Nov 2019 02:27:08 GMT

Hi Edwin123,

Setting up an account should not take that long, however this is not something I can assist you with via The Community.

Please contact our team here so that we can look into this for you.

Thank you.

Best Regards

Ellen