https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Inconsistent-billing-amounts/m-p/15396#M2675 <P>I cancelled my bill smoothing because I couldn't for the life of me see exactly what my actual account balance was. &nbsp;Now "my account" says I'm in credit, but the email received from AGL says I owe over $100. &nbsp;I have no idea what is correct! &nbsp;I'm now considering going to a different supplier as this is beyond a joke.</P> Mon, 28 Oct 2019 23:53:53 GMT Anonymous 2019-10-28T23:53:53Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Inconsistent-billing-amounts/m-p/15396#M2675 <P>I cancelled my bill smoothing because I couldn't for the life of me see exactly what my actual account balance was. &nbsp;Now "my account" says I'm in credit, but the email received from AGL says I owe over $100. &nbsp;I have no idea what is correct! &nbsp;I'm now considering going to a different supplier as this is beyond a joke.</P> Mon, 28 Oct 2019 23:53:53 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Inconsistent-billing-amounts/m-p/15396#M2675 Anonymous 2019-10-28T23:53:53Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Inconsistent-billing-amounts/m-p/15400#M2676 <P>Hi&nbsp;@Anonymous&nbsp;, sorry for the confusion here. I've moved your post over to the Accounts and Billing section and given it a new title so it's more likely to get an answer. You're also welcome to&nbsp;<A href="https://www.agl.com.au/contact-us/social/contact-us" target="_self">Contact Us</A>&nbsp;to resolve this issue.</P> Mon, 28 Oct 2019 23:55:21 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Inconsistent-billing-amounts/m-p/15400#M2676 David_AGL 2019-10-28T23:55:21Z