https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overcharged-gas-bills/m-p/15446#M2621 <P>I received my gas bill is $1,400 in a month. It’s unbelievable and exactly is wrong. My normal bill is $300-$560 a quarterly. I have contacted the staff and they are so rude and disrespectful. They still have not replied me. How can I do?</P> Fri, 01 Nov 2019 01:48:19 GMT Ja1688et 2019-11-01T01:48:19Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overcharged-gas-bills/m-p/15446#M2621 <P>I received my gas bill is $1,400 in a month. It’s unbelievable and exactly is wrong. My normal bill is $300-$560 a quarterly. I have contacted the staff and they are so rude and disrespectful. They still have not replied me. How can I do?</P> Fri, 01 Nov 2019 01:48:19 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overcharged-gas-bills/m-p/15446#M2621 Ja1688et 2019-11-01T01:48:19Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overcharged-gas-bills/m-p/15484#M2622 <P>Hi&nbsp;Ja1688et,</P> <P>&nbsp;</P> <P>I'm sorry to hear that you've had such a difficult experience with our customer service team!</P> <P>&nbsp;</P> <P>Can I please ask if you've had the chance to compare the "end read" on this bill against the current reading on your gas meter to ensure that you've been billed accurately?</P> <P>&nbsp;</P> <P>Kind regards,</P> <P>&nbsp;</P> <P>Jayden</P> Sun, 03 Nov 2019 22:26:59 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Overcharged-gas-bills/m-p/15484#M2622 jayden_AGL 2019-11-03T22:26:59Z