topic Re: Why does the AGL app show my bill as half of what I'm actually being charged? in Energy Accounts & Plans

Why does the AGL app show my bill as half of what I'm actually being charged?

KR — Thu, 03 Jan 2019 05:55:27 GMT

My AGL app is showing my bill as half the amount thats being bilked to me, Whats going on?

Re: Why does the AGL app show my bill as half of what I'm actually being charged?

jayden_AGL — Thu, 03 Jan 2019 21:45:38 GMT

Hey KR,

Welcome to the Community!

Would you please be able to post some screenshots of this so that I can take a closer look at this discrepancy? Please also be sure to omit any personal details.

Kind regards,

Jayden

Re: Why does the AGL app show my bill as half of what I'm actually being charged?

KR — Fri, 04 Jan 2019 03:10:41 GMT

i can't attach the photo of the screen shot.

i could probably email it to you if you give me your email address

Re: Why does the AGL app show my bill as half of what I'm actually being charged?

jayden_AGL — Fri, 04 Jan 2019 04:00:13 GMT

Hey KR,

No worries! Can you send these through to me via private message please?

Thanks,

Jayden