https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill/m-p/17161#M2612 <P>Hi BMJ,&nbsp;</P> <P>&nbsp;</P> <P>Welcome to AGL Community!&nbsp;</P> <P>&nbsp;</P> <P>There can be a few reasons that the cost increases if the usage is decreasing, you can review the plan that you are on.&nbsp;</P> <P>&nbsp;</P> <P>You can have a look at our bill explainer&nbsp;<A href="https://www.agl.com.au/help/payments-billing/your-energy-bill-explained" target="_blank">here</A>&nbsp;to see what to look at on the invoice and what sums affect the final cost.&nbsp;</P> <P>&nbsp;</P> <P>Thank you&nbsp;</P> <P>Ellen</P> <P>&nbsp;</P> Mon, 17 Feb 2020 01:08:26 GMT Ellen1 2020-02-17T01:08:26Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill/m-p/17139#M2611 <P>Why does my bill show a graph that is falling month on month when my bill actually went up. The average daily use went up. But the chart shows the opposite</P><P>&nbsp;</P><P>Doesnt give me much confidence in AGL</P> Sat, 15 Feb 2020 08:44:29 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill/m-p/17139#M2611 BMJ 2020-02-15T08:44:29Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill/m-p/17161#M2612 <P>Hi BMJ,&nbsp;</P> <P>&nbsp;</P> <P>Welcome to AGL Community!&nbsp;</P> <P>&nbsp;</P> <P>There can be a few reasons that the cost increases if the usage is decreasing, you can review the plan that you are on.&nbsp;</P> <P>&nbsp;</P> <P>You can have a look at our bill explainer&nbsp;<A href="https://www.agl.com.au/help/payments-billing/your-energy-bill-explained" target="_blank">here</A>&nbsp;to see what to look at on the invoice and what sums affect the final cost.&nbsp;</P> <P>&nbsp;</P> <P>Thank you&nbsp;</P> <P>Ellen</P> <P>&nbsp;</P> Mon, 17 Feb 2020 01:08:26 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/Bill/m-p/17161#M2612 Ellen1 2020-02-17T01:08:26Z