topic Re: Haven’t received my bill in Energy Accounts & Plans

Haven’t received my bill

Jus0606 — Fri, 08 Jan 2021 09:09:09 GMT

For the last two bills I ha e not received my email bill, no one has contact me concerning my bill nor taken out of my account. Then I get charged full rate with no discounts . If this happens again I will take my business else where.

Re: Haven’t received my bill

-Jenna- — Tue, 12 Jan 2021 02:03:00 GMT

Hi Jus0606,

Thanks for being part of the AGL Community.

I recommend contacting us directly so we can determine the cause of this, and hopefully resolve it for future bills! Please get in touch with us here, or by using AGL Messenger through the APP or My Account.

Kind Regards,

Jenna