topic AGL Online acc and App not displaying in Energy Accounts & Plans

AGL Online acc and App not displaying

GSwan — Mon, 09 Mar 2020 05:27:34 GMT

Hi AGL Support Team

My online account and App does not display my Electricity Usage and Solar Feed in data. Please fix this issue as it frustrating to manage our energy usage without seeing this. I re installed the App, checked all online acc settings with out prevail.

Thanks

Gert

Re: AGL Online acc and App not displaying

-Jenna- — Fri, 13 Mar 2020 03:57:28 GMT

Hi GSwan,

Thanks for contacting us and welcome to the AGL Community!

I am sorry to hear that the usage information is not uploading. This would require some further investigation on our part.

Please contact us using the following link and we'd be happy to assist: https://www.agl.com.au/contact-us/social/contact-us

Thanks,

Jenna