topic Usage is suddenly showing estimate in Energy Accounts & Plans

Usage is suddenly showing estimate

milesy — Sun, 15 Mar 2020 10:25:56 GMT

Looking at the usage on the website suddenly for the last 4 days or so my usage is showing as high and is showing as estimated.....i have a smart meter so why would it now show as estimated when prior usage is shown as actual

Re: Usage is suddenly showing estimate

Ellen1 — Tue, 17 Mar 2020 04:52:18 GMT

Hi Milesy,

Welcome to AGL Community!

Generally that would mean that your data has just not been uploaded yet. This can get delayed from time to time, most commonly around the weekend however should update within a few days.

Thank you

Ellen