topic Re: Biil doesnot make sense in Energy Accounts & Plans

Biil doesnot make sense

jodamo — Tue, 24 Mar 2020 02:22:01 GMT

I have got a bill from AGL after I have canceled my service stating I owe over 1000 on both gas and electricity. when I go back through my monthly bills from them, all were paid in full. The app says different to the email I have received as a final demand. What do I do? I have paid all of my bills. I cannot afford over 2000

Re: Biil doesnot make sense

jayden_AGL — Thu, 26 Mar 2020 22:46:55 GMT

Hi jodamo,

This sounds confusing!

A member of our customer service team will need to take a look at your bills to make heads or tails of this. I encourage you to log into you AGL My Account here and click "Message Us" once logged in to speak with a member of our customer service team.

Kind regards,

Jayden