topic Special Meter Read Fee-DR and Solar Metering Service Charge in Energy Accounts & Plans

Special Meter Read Fee-DR and Solar Metering Service Charge

littleggyy — Tue, 24 Mar 2020 01:51:24 GMT

When I signed up to AGL, I wasn't told that there would be special meter read fee (when I didn't request it) and solar metering service charge!

All the other electricity companies I have dealt with in the past, do not charge these fees. The Solar Service Charge is actually more than what I get from solar feed-in. This is ridiculous. When I tried Online Chat, it says agents aren't available.

Re: Special Meter Read Fee-DR and Solar Metering Service Charge

jayden_AGL — Thu, 26 Mar 2020 22:38:11 GMT

Hi littleggyy,

I'm sorry to hear that you've gotten off to a bad start with AGL!

These fees are necessary for both the upkeep of your account and energy supply. If you'd like to discuss these further, I encourage you to log into you AGL My Account here and click "Message Us" once logged in to speak with a member of our customer service team.

Kind regards,

Jayden