topic Overpaid bill when payment arrangements in Energy Accounts & Plans

Overpaid bill when payment arrangements

terryysg — Wed, 29 Apr 2020 11:57:13 GMT

Tried to pay electric bill of a arrangement I had setup 2 weeks ago of $100 a fortnight but when I press the said agl button it to the whole amount $ 940 which is my entire disability pensioners so what do i do now

Re: Overpaid bill when payment arrangements

-Steve- — Thu, 30 Apr 2020 05:37:37 GMT

Hi terrysg,

You will need to contact us directly to arrange a refund you can do this by clicking here. Please note it can take up to 48 hours for us to receive your payment.

Kind Regards,

Steven