topic Re: Coming soon: The new-look eBill summary in Energy Accounts & Plans

unable to use ebilling

judithgray — Tue, 04 Oct 2022 01:15:02 GMT

Not able to use eBilling as I do not have Smartphone capability.

Wish to contiinue with the Meters being read the same as now, by Ausgrid, and accounts sent to my existing e-mail address

Judith Gray

judithgray — Mon, 24 Aug 2020 00:05:35 GMT

AGL Team. Further to my reply of 22 August 2020 regarding eBilling.

Confirming that I do not own a smartphone.

Would like to advise that I am in my late 70's and am unable to access my meter box due to my mobility problems.

Judith Gray

David_AGL — Mon, 24 Aug 2020 00:16:54 GMT

Hi Judith,

Don't worry, you don't need a smartphone to make use of the new eBill summary - it simply arrives in your email.

There are also no changes happening to how meters are read or estimated.

The only thing that has changed is a refresh of the bill format you receive in your email, to make important info easier to read.