topic Payment overdue in Energy Accounts & Plans

Payment overdue

brittany_97 — Sun, 28 Apr 2019 23:53:37 GMT

hi there,

i have set up a direct debit, but need to cancel , and i can not sign into my account to check anything can you please help

Re: Payment overdue

jayden_AGL — Mon, 29 Apr 2019 01:17:22 GMT

Hi brittany_97,

If you can send me a quick private message by clicking on my username (jaydeny) with your AGL account number and address, I'll take a look at your online account and get things back on track.

Cheers,

Jayden

Re: Payment overdue

brittany_97 — Fri, 17 May 2019 00:51:39 GMT

Hi how are you ?

Mare you able to help me set up repayment for my overdue account please

that would be greatly appreciated

kind regards

brittany

Re: Payment overdue

jayden_AGL — Fri, 17 May 2019 00:55:58 GMT

Hi Brittany,

Thank you for getting in touch!

This isn't something that we can help you with using the Community I'm sorry to say, but our customer service team will be happy to help. You can get in touch with them here.

Kind regards,

Jayden