https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-billing-system/m-p/22854#M2012 <P>I'm still waiting for an answer to my first question. Why can't i see an Itemized account. Why change a system that was easy to understand. What bare you trying to HIDE.???</P> Thu, 12 Nov 2020 01:53:03 GMT Apaache1 2020-11-12T01:53:03Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-billing-system/m-p/22853#M2011 <P>Why can't I see an Itemized account</P> Thu, 12 Nov 2020 01:49:01 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-billing-system/m-p/22853#M2011 Apaache1 2020-11-12T01:49:01Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-billing-system/m-p/22854#M2012 <P>I'm still waiting for an answer to my first question. Why can't i see an Itemized account. Why change a system that was easy to understand. What bare you trying to HIDE.???</P> Thu, 12 Nov 2020 01:53:03 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-billing-system/m-p/22854#M2012 Apaache1 2020-11-12T01:53:03Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-billing-system/m-p/22856#M2013 <P>Hi&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/80472">@Apaache1</a>&nbsp;</P> <P>&nbsp;</P> <P>I'm not sure what you're referring to. There is no new billing system. We recently refreshed the look of the eBill summary to include additional information, but the bill itself is exactly the same.</P> <P>&nbsp;</P> <P>You are also able to view or download all your previous bills and usage details by logging into your <A href="http://agl.com.au/login" target="_self">My Account</A>&nbsp;and clicking on the "usage" and "billing" tabs.</P> <P>&nbsp;</P> <P>If you can be more specific about what you're not able to find, I might be able to help out more.</P> Thu, 12 Nov 2020 03:21:19 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/New-billing-system/m-p/22856#M2013 David_AGL 2020-11-12T03:21:19Z