topic Re: Adding my partners name in my bill in Energy Accounts & Plans

Adding my partners name in my bill

Abhinna — Wed, 10 Jul 2019 08:26:04 GMT

HI there, I need my partners name to be on our utilities bill?

Can you please add it in the next bill?

Re: Adding my partners name in my bill

jayden_AGL — Thu, 11 Jul 2019 22:46:10 GMT

Hi Abhinna,

Only one name will ever appear on your bill, however you can add your partner as an authorised contact person so that they can contact AGL on your behalf. You can find out more here: How do I add an authorised person to My Account?

Kind regards,

Jayden

Re: Adding my partners name in my bill

martha — Mon, 29 Jul 2019 05:52:40 GMT

I cannot believe that you guys cannot add two persons to an account; the tenancy agreement we have shows both people, why can't you? Two people live there, not one.

Re: Adding my partners name in my bill

suren130 — Fri, 20 Sep 2019 03:27:43 GMT

I 100% agree with the above comments. Why is this not available to us?

Re: Adding my partners name in my bill

Dewey — Tue, 30 Jun 2020 09:34:41 GMT

My daughter lives with me and we share the bills.

I don’t have a concession card but she does. How do I add her as an account holder for both Gas and Electricity so we can claim the Govt concession?

Re: Adding my partners name in my bill

-Nam- — Wed, 01 Jul 2020 03:40:34 GMT

Hi Dewey!

Welcome to the AGL Community!

We can only set up accounts with 1 account holder which will also be a requirement to receiving concession rebates. She'll need to sign up a new account in her name, this can be done on our website here.

Please also check our concessions page to check if the card she holds is eligible for rebates.

Kind regards,

-Nam-

Re: Adding my partners name in my bill

Camille1 — Tue, 11 Jul 2023 00:55:13 GMT

Hi,

Is there a way to get documentation stating my partner is authorised?

I'm looking for evidence stating the Electricity Bills are in both our names.