topic Re: AGL messaging...fails to send in Energy Accounts & Plans

AGL messaging...fails to send

Mee2 — Thu, 03 Sep 2020 12:29:11 GMT

I have a question about the solar and battery rebate which appears to be limited to Tesla batteries and one other brand
Each time I try to ask a question on AGL messaging it says your message was not sent!

Is there a direct Email address to get some service or do I best go to another energy supplier ?

Re: AGL messaging...fails to send

Ellen1 — Thu, 03 Sep 2020 22:38:32 GMT

Hi Mee2!

Welcome to AGL Community!

This is disappointing to hear, we absolutely want to support you with your query,

Here is there email address, when you contact them please also provide screenshots of the failed messages so we can get this looked into.

Thank you

Ellen

Re: AGL messaging...fails to send

David_AGL — Thu, 03 Sep 2020 23:47:38 GMT

@Mee2 if you continue to have technical issues using the messaging, please shoot me a private message with your account number and I'll have it investigated.

Re: AGL messaging...fails to send

Mee2 — Sun, 06 Sep 2020 20:18:21 GMT

The address link you sent in the body of your text would not work either!

very frustrating

cheers