topic Account Login Problem in Energy Accounts & Plans

Account Login Problem

FinnDang65 — Tue, 30 Jun 2020 05:17:00 GMT

Dear AGL,

Currently I am having some problem with logging in to my account. My electricity account number is [removed] which is registered to the email of which I do not have access to. This means that I can not log in to view my online electricity bill at all and have been relying on the physical bill. Please update my account information

Sincerely,

Minh Triet Dang.

Re: Account Login Problem

David_AGL — Tue, 30 Jun 2020 05:16:17 GMT

Hi @FinnDang65 , to get your account details updated, you can contact AGL by phone or chat.

Because this is a public forum, I've removed your private account details and email address.

Re: Account Login Problem

FinnDang65 — Tue, 30 Jun 2020 05:44:20 GMT

Thanks for the help David!