topic Re: AGL rude service and plan check in Energy Accounts & Plans

AGL rude service and plan check

vk4tux — Mon, 13 Dec 2021 12:33:39 GMT

I rang AGL this evening to check if they had a better solar saver plan, as the new plan I am forced to change to, does not compete with another I have found. The AGL girl I spoke to was very rude and did not listen to my questions, cutting me off, then said she would send me an email which I never received.

I am looking at changing energy provider from AGL to a better deal and probably better more polite service.

Re: AGL rude service and plan check

NeilC — Mon, 13 Dec 2021 18:55:30 GMT

@vk4tux

Adrian,

If you can find a better plan I would suggest you go with it.

If you can remember the name of the person you spoke to I would suggest that you contact AGL and make a complaint.

https://www.agl.com.au/help-support/contact-us?7zs43y=jpts1o

73's

Neil

Re: AGL rude service and plan check

vk4tux — Fri, 17 Dec 2021 08:46:31 GMT

Thankyou very good advice, I am moving to another company plan and leaving AGL.

Re: AGL rude service and plan check

NeilC — Fri, 17 Dec 2021 10:08:42 GMT

@vk4tux

Adrian,

Don't forget to click the solved and liked buttons.

73's Neil