topic I was sent a bill that I have paid in Energy Accounts & Plans

I was sent a bill that I have paid

ZR — Thu, 26 Mar 2020 07:40:34 GMT

I paid my bill half a month ago, but I was sent a bill with the same amount recently. Maybe it's because I input my account number as the reference number when I paid the bill before?

Re: I was sent a bill that I have paid

Shayne — Fri, 18 Dec 2020 00:14:31 GMT

Shayne I have edited your post to remove your personal bank details for privacy. Ellen

Re: I was sent a bill that I have paid

Ellen1 — Fri, 18 Dec 2020 00:16:45 GMT

HI Shayne!

If you are needing to follow up on a bill that you have already made a payment for please send us a message via the AGL App.

Thank you

Ellen