topic How do i read my bill please in Energy Accounts & Plans

How do i read my bill please

Laza — Tue, 04 Oct 2022 01:19:49 GMT

I am trying to dissect my solar from my normal electricity usage

Re: How do i read my bill please

NeilC — Thu, 24 Sep 2020 09:19:42 GMT

Search for how to read an AGL bill on the web

Re: How do i read my bill please

-Jenna- — Fri, 25 Sep 2020 01:54:02 GMT

Hi Laza,

Thanks for being part of the AGL Community!

You will find the different meters and usage data on the second page of your bill. Please be aware that we only have visibility over the solar you feed back into the grid, so if you are looking for the total amount of solar you generate, you need to refer to your inverter.

Kind Regards,

Jenna

Re: How do i read my bill please

NeilC — Fri, 25 Sep 2020 08:35:53 GMT

Laza,

On your bill you have one or two or three (maybe more) items on your bill.

the item that states "Feed-in Tariff" is the income from your solar panels.

Re: How do i read my bill please

Tleeboop — Wed, 02 Oct 2024 16:13:45 GMT

What if it says my solar feed in is 0%?

Re: How do i read my bill please

NeilC — Wed, 02 Oct 2024 23:50:57 GMT

@Tleeboop

If your Feed-in is 0 then you did not generate any solar.

When you look at the app or your usage on the Web My Account page does it indicate any solar production?

Have you previously been paid for solar Feed-in?

If there is no feed-in indicated on the graph for the current billing period go back to the previous billing period and see when production stopped.

Go to your inverter and see if it indicates any production (should be a display).

Of course, to view production on the inverter, you should look at this when the sun is illuminating your panels fully.

If you are not producing any solar it is possible that for some reason your inverter has shut down.

At your power board check that the Solar fuse has not tripped, if it has, try and reset it.

If the fuse is OK, then following the instructions shut down the solar system. Wait for a minute or so and then carry out the start up routine.

After about one minute you should see the inverter indicating it is generating power.

If you do not feel safe doing any of the above you should ask for assistance or get an electrician to check it for you.

Re: How do i read my bill please

ErrolM — Tue, 20 Jan 2026 03:55:33 GMT

Re: How do i read my bill please

Pleased — Tue, 20 Jan 2026 11:16:01 GMT

Please send current statement

Jillian Brain

Re: How do i read my bill please

NeilC — Tue, 20 Jan 2026 21:35:38 GMT

@Pleased

Jillian,

You can download your last bill via the app or by using the AGL web page.

Having your bill posted to you includes a cost.