topic Why can't I get my account online when I have my account number in Energy Accounts & Plans

Why can't I get my account online when I have my account number

Euphemia1 — Thu, 06 Aug 2020 07:46:57 GMT

Why can't I receive my electric account when I have my account number.

Re: Why can't I get my account online when I have my account number

NeilC — Fri, 07 Aug 2020 22:30:19 GMT

Jt,

I presume you have tried to Signup and then login to your account.

Contact AGL HERE and use the telephone option to speak to an operator to assist you to create the account.

If you have a bill then you could try SIGN UP click on on the "+Sign Up icon", then select "Existing AGL Customer" and then enter the details as requested.

@David_AGLcould you remove the tag from this as well.

Cheers

Neil

Re: Why can't I get my account online when I have my account number

gyan — Sat, 08 Aug 2020 04:00:36 GMT

CALL customer support ???

Re: Why can't I get my account online when I have my account number

NeilC — Sat, 08 Aug 2020 07:20:30 GMT

Gyan,

Well done Mate.