topic Re: When the new Plans started in March my account shows no bills in Energy Accounts & Plans

When the new Plans started in March my account shows no bills

Mystified72 — Thu, 31 Mar 2022 23:02:47 GMT

Got an email saying my plan would change in March and I didnt have to do anything it would just change over but when it came time to change over my account went to zero when I should have my bill due this month

Re: When the new Plans started in March my account shows no bills

-Nam- — Tue, 05 Apr 2022 04:39:04 GMT

Hi Mystified72, welcome to AGL Neighbourhood!

We'll need to review your account and follow up with our billing team to see where your next bill is, please Contact Us so we can check this with you.

-Nam-

Re: When the new Plans started in March my account shows no bills

Mystified72 — Thu, 07 Apr 2022 05:38:20 GMT

Thank you for the welcome I have today received an email from Demi saying she has lifted the block . As yet my account hasn’t updated but I am looking forward to seeing this change . Thank you for following up on this issue .