topic Re: Credit Reporting in Energy Accounts & Plans

Credit Reporting

Mattb1 — Mon, 11 Apr 2022 08:49:05 GMT

Hi All

can anyone confirm if AGL do comprehensive credit reporting. I would have thought of bills are over $150 that would?

I attempted to ask them and got nothing back, If they don’t is anyone aware which elec company does for paying bills on time?

thanks

Re: Credit Reporting

-Jenna- — Wed, 13 Apr 2022 05:02:14 GMT

Hi Mattb1, thanks for being part of the Neighbourhood.

We do conduct a Credit Check upon customer sign up. You can view more information about this on our website here.

Kind Regards,

Jenna

Re: Credit Reporting

Mattb1 — Wed, 13 Apr 2022 07:57:59 GMT

Hi, the reply did not answer my question.

the question was do you do comprehensive credit reporting. Yes I’m aware of potentially checking someone’s credit for a new application and also aware of bills are not paid they go on someone’s credit file as a default.

my question was since all my elec bills are over $150 why isn’t my good payment history reported back through to credit body’s? To establish some for of credit building as at the end of the day it is a form of credit??

Re: Credit Reporting

-Nam- — Tue, 19 Apr 2022 05:48:39 GMT

Hi MAttb1!

You'll need to speak with our Resolution Managers team for more information on the specifics you're after on our Credit Reporting Policy, please Contact Us and we can get you connected.

-Nam-