https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26679#M1250 <P>Im having trouble sending my self reading via smartphone app's online chat. Also not working on PC!<BR />On smartphone app it allowed me to select pictures to send but once clicked on it the app just crashes and reconnects to chats again! it's in an infinite loop!<BR />Also tried it on PC. It's even worse! clicked on the + button and no option to allow selection of pictures or document files to upload!&nbsp;</P> Fri, 14 Jan 2022 13:42:37 GMT Jackuza 2022-01-14T13:42:37Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26679#M1250 <P>Im having trouble sending my self reading via smartphone app's online chat. Also not working on PC!<BR />On smartphone app it allowed me to select pictures to send but once clicked on it the app just crashes and reconnects to chats again! it's in an infinite loop!<BR />Also tried it on PC. It's even worse! clicked on the + button and no option to allow selection of pictures or document files to upload!&nbsp;</P> Fri, 14 Jan 2022 13:42:37 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26679#M1250 Jackuza 2022-01-14T13:42:37Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26681#M1251 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled-1.jpg" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1970iCB652E6B8FE47BBC/image-size/large?v=v2&amp;px=999" role="button" title="Untitled-1.jpg" alt="Untitled-1.jpg" /></span></P> Fri, 14 Jan 2022 13:48:03 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26681#M1251 Jackuza 2022-01-14T13:48:03Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26684#M1252 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20220115000938.jpg" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1971iD5FD742A556986FF/image-size/large?v=v2&amp;px=999" role="button" title="IMG20220115000938.jpg" alt="IMG20220115000938.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20220115001023.jpg" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1972iD2C6736BDDB290E9/image-size/large?v=v2&amp;px=999" role="button" title="IMG20220115001023.jpg" alt="IMG20220115001023.jpg" /></span></P> Fri, 14 Jan 2022 13:53:50 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26684#M1252 Jackuza 2022-01-14T13:53:50Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26686#M1253 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20220115001023.jpg" style="width: 999px;"><img src="https://neighbourhood.agl.com.au/t5/image/serverpage/image-id/1973i9A80B49B9763804D/image-size/large?v=v2&amp;px=999" role="button" title="IMG20220115001023.jpg" alt="IMG20220115001023.jpg" /></span></P> Fri, 14 Jan 2022 13:59:53 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26686#M1253 Jackuza 2022-01-14T13:59:53Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26696#M1254 <P>Hi&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/106867">@Jackuza</a>&nbsp;. Sorry you ran into this issue. If it's still occurring, shoot me a private message with your account number, and I'll have the tech team investigate the problem.</P> Tue, 18 Jan 2022 05:29:40 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26696#M1254 David_AGL 2022-01-18T05:29:40Z https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26706#M1255 <P>Problem still exists. I've PM you already. Thanks</P> Tue, 18 Jan 2022 14:41:33 GMT https://neighbourhood.agl.com.au/t5/Energy-Accounts-Plans/AGL-Online-Message-App-on-phone-and-PC-cant-send-pictures/m-p/26706#M1255 Jackuza 2022-01-18T14:41:33Z