topic Re: In the past two months, the price of electricity has suddenly doubled. in Energy Accounts & Plans

In the past two months, the price of electricity has suddenly doubled.

mudeungsan — Sat, 04 Jun 2022 04:31:33 GMT

It was about $80 in the past two months, but compared to the previous month, it is about twice as much.

There is no change in my life, but it makes no sense to suddenly double the amount used

Something is definitely wrong. please check.

-Olgi- — Tue, 07 Jun 2022 22:57:24 GMT

Hi @mudeungsan, welcome to AGL Neighbourhood.

We would need to look into your account to see why this has happened. I'll send you private message to grab your account details from you.

Kind Regards,

-Olgi-

AGL-CustomerX — Thu, 23 Jun 2022 00:04:45 GMT

Ok, so what was the solution ?

I also got surprised by the bill shock despite i was going off for about one month away, but the electricity bill jump up so high.

AGL-CustomerX — Thu, 23 Jun 2022 00:05:48 GMT

@mudeungsan, let us know how you go with the case and the solution from the AGL team here.