topic Joint Names/Accounts in Energy Accounts & Plans

Joint Names/Accounts

JordanS — Sat, 01 Jan 2022 05:51:54 GMT

AGL team,

has the issue been resolved of not being able to add multiple names to an issued invoice?

As joint accounts are available at most other energy retailers. I'm not asking for an authorised person to be added, that is already completed.

Why should 1 person in a household have the invoice in their name only. That makes zero sense. It's proof for rental applications, bank loans, home loans etc.

What can be done to change this? Many threads ask this same question, with little to zero answers.

Please get back to me with a response about adding a secondary name to an invoice.

Re: Joint Names/Accounts

David_AGL — Tue, 18 Jan 2022 10:54:36 GMT

Hi @JordanS,

My understanding is that this has been recently addressed and you should be able to have an additional name appear on your bill, although there will still be only one nominated account holder.

Re: Joint Names/Accounts

TonyM2 — Thu, 16 Feb 2023 03:56:57 GMT

David,

just to prove that it is possible attached screen shot of my first bill. Just took the intervention of a female CEO to have it implemented.

regards

Tony M

Re: Joint Names/Accounts

boldblanket — Thu, 16 Feb 2023 03:57:45 GMT

@TonyM2 wrote:

David,

just to prove that it is possible attached screen shot of my first bill. Just took the intervention of a female CEO to have it implemented.

regards five nights at freddy's

Tony M

Thanks very much for that information.

Re: Joint Names/Accounts

Chea — Tue, 14 Feb 2023 10:29:16 GMT

Sokha chea

Re: Joint Names/Accounts

Chea — Tue, 14 Feb 2023 10:30:19 GMT

Yes

Re: Joint Names/Accounts

_Mark_ — Thu, 16 Feb 2023 02:23:38 GMT

Hi @Chea, I can see you've responded to a few different posts regarding joint accounts. I am going to send you a private message so that we can discuss what you need, alright?

Thanks,
Mark.