topic Re: time of use tariff - time changes in Energy Accounts & Plans

time of use tariff - time changes

overit1 — Fri, 28 Oct 2022 07:23:26 GMT

Will AGL actually inform their customers if they change the TOU peak/shoulder/off peak times or adopt the Ausgrid seasonal times?

Re: time of use tariff - time changes

jayden_AGL — Wed, 07 Aug 2019 02:42:49 GMT

Hi overit1,

Welcome to the AGL Community!

We communicate all changes to our customers pricing and/or pricing structures. With respect to Ausgrid seasonal times specifically, this is not a pricing model that we offer to our customers.

Kind regards,

Jayden

Re: time of use tariff - time changes

DJN — Mon, 05 Apr 2021 21:51:08 GMT

My postcode is 5255 our latest solar savers bill has changed to time of use,why is this, we were on single tarriff and CL.Also i can't find any information on what times in the day the various tarrifs operate.