https://neighbourhood.agl.com.au/t5/Delivered-Ideas/Two-factor-authentication/idi-p/29381 <P>It great that AGL are wanting clients to safeguard their accounts, however, if we activate the two-factor authentication &nbsp;it sends a code to our mobile phone &amp; at times we're overseas &amp; wouldn’t be able to get the code.</P><P>&nbsp;</P><P>Is there another way of authenticating?</P> Tue, 20 Dec 2022 03:59:35 GMT Globalamigos 2022-12-20T03:59:35Z https://neighbourhood.agl.com.au/t5/Delivered-Ideas/Two-factor-authentication/idi-p/29381 <P>It great that AGL are wanting clients to safeguard their accounts, however, if we activate the two-factor authentication &nbsp;it sends a code to our mobile phone &amp; at times we're overseas &amp; wouldn’t be able to get the code.</P><P>&nbsp;</P><P>Is there another way of authenticating?</P> Tue, 20 Dec 2022 03:59:35 GMT https://neighbourhood.agl.com.au/t5/Delivered-Ideas/Two-factor-authentication/idi-p/29381 Globalamigos 2022-12-20T03:59:35Z https://neighbourhood.agl.com.au/t5/Delivered-Ideas/Two-factor-authentication/idc-p/29611#M502 <P>Hi&nbsp;<a href="https://neighbourhood.agl.com.au/t5/user/viewprofilepage/user-id/115844">@Globalamigos</a>, Yes, you'll be able to receive a one-time code to your email address as well and use that to log in. Just visit your&nbsp;<A href="https://myaccount.agl.com.au/profile/personaldetails" target="_blank">https://myaccount.agl.com.au/profile/personaldetails</A>&nbsp;page and enter your email address under "Two-factor authentication"</P> Tue, 17 Jan 2023 23:59:34 GMT https://neighbourhood.agl.com.au/t5/Delivered-Ideas/Two-factor-authentication/idc-p/29611#M502 David_AGL 2023-01-17T23:59:34Z