idea Text Format on Websites and Forums in Delivered Ideas

Text Format on Websites and Forums

quarkpower — Thu, 31 May 2018 07:41:49 GMT

It seems to be a widespread fashion in the online world at the moment to format text in a way that is hard to read in bright/glary conditions or by persons with reading difficulties, e.g. grey font on white background, light fonts (as on this forum 9-). This might be considered cool but defies the main purpose - easy communication.

Re: Text Format on Websites and Forums - Status changed to: Needs Info

Samjy — Tue, 05 Jun 2018 01:47:41 GMT

Hi @quarkpower,

Thanks for your feedback! Are you able to please provide examples of the difficulty to read grey on white, or are you feeling it is all over the site? And can you confirm are you using your desktop or mobile, or both? We did run a number of accessibility tests that passed the design process but we'll review.

Cheers,

Sam

Re: Text Format on Websites and Forums

quarkpower — Tue, 05 Jun 2018 04:54:07 GMT

I have a screenshot attached of your forum space and an AGL email side-by-side on my LCD monitor which shows the difference. Even this reply is fading into the snow storm compared to the posting - straining my poor little eyes as I am writing...
What has happened to good old black?

Re: Text Format on Websites and Forums

Samjy — Wed, 06 Jun 2018 00:03:34 GMT

Thanks @quarkpower for that extra detail, that's really helpful. I'll consult the team.

Re: Text Format on Websites and Forums - Status changed to: Investigating

Samjy — Wed, 06 Jun 2018 00:03:50 GMT

Re: Text Format on Websites and Forums - Status changed to: Good Idea, Vote!

Samjy — Tue, 18 Dec 2018 06:52:34 GMT

Hello @quarkpower,

While we have checked with our branding, design and user testing team, the font and colour seem to meet legibility criteria. I am moving this status to Good Idea, Vote! so the Community can add to your post. If we find others feel the same we will review again. Keep the ideas coming!

Re: Text Format on Websites and Forums

FrankAu — Sun, 02 Aug 2020 21:53:10 GMT

This web site is another example ... this text uses a low contrast grey!
The collateral (lines forming boxes etc) logos etc is fine ... but the content would benefit from better choices.

Re: Text Format on Websites and Forums - Status changed to: Delivered

David_AGL — Tue, 28 Jun 2022 05:05:16 GMT

The current redesign specifically targetted accessibility - so this should be resolved now. If you have any more feedback around issues like this, don't hesitate to let us know!

Re: Text Format on Websites and Forums

Lee363 — Fri, 20 Dec 2024 18:53:46 GMT

Thank you for share this information it would be very helpful me in future.

Re: Text Format on Websites and Forums

Lee363 — Sat, 21 Dec 2024 06:11:58 GMT

Thank you for sharing this information....it would be useful in future.