topic Re: messaging in AGL Website

messaging

jenmiall — Tue, 26 Jan 2021 21:54:40 GMT

i keep getting an error message when trying to send a message. As i have done this before, it says 'your conversation has ended, please start again. .and then nothing. i can't start again.

refresshed, logged out and in.

it's saved my last messaging somehow and won't let me start a new mesage

Re: messaging

jenmiall — Tue, 26 Jan 2021 21:55:04 GMT

i am getting multiple emails about my bill, which i've paid?!?!?

Re: messaging

David_AGL — Wed, 27 Jan 2021 03:14:35 GMT

hi @jenmiall ,

Sorry to hear you're having issues with the messaging feature. Have you tried accessing it on a different device or browser?