topic Re: Solar discrepancy in AGL Website

Solar discrepancy

Burra — Fri, 01 Sep 2023 03:56:45 GMT

My actual solar generation on a particular day is 10kwh as indicated by my inverter but AGL only recognises 7kwh that is 30% error in favour of AGL. What if there is a similar error with power I purchase.

Has anyone else experienced the same.

Re: Solar discrepancy

Natalie-AGL — Sun, 03 Sep 2023 23:28:19 GMT

Hi Burra, Thank you for getting in touch.

The AGL account only records the solar that has been exported to the grid and doesn't factor any solar generation that has been used.

We can verify your electricity usage and solar generation; I'll send you a private message so I can grab some of your details.

Kind Regards,

Natalie

Re: Solar discrepancy

Natalie-AGL — Tue, 05 Sep 2023 00:01:15 GMT