topic We keep getting 2 bills each month with different amounts to pay in AGL Website

We keep getting 2 bills each month with different amounts to pay

petercar — Tue, 30 May 2023 23:51:01 GMT

For the last 2 or 3 months we have received email bills for our electricity account, 1 or 2 days apart for slightly different amounts. The billing period remains the same but the $ value changes. Can you please fix this up.

Re: We keep getting 2 bills each month with different amounts to pay

-Olgi- — Wed, 31 May 2023 03:53:12 GMT

Hi @petercar,

Welcome to AGL Neighbourhood!

We would need to look into your account to see why this is happening. I'll send you private message to grab your account details from you.

Kind Regards,

-Olgi-

Re: We keep getting 2 bills each month with different amounts to pay

petercar — Sat, 03 Jun 2023 23:31:01 GMT

I haven't received a private message

Re: We keep getting 2 bills each month with different amounts to pay

_Mark_ — Tue, 06 Jun 2023 03:49:49 GMT

Hi @petercar, I'm sorry you haven't been sent one yet. I'll send you one now! Thanks- Mark