topic Re: Error message in Usage page, when choosing billing period in AGL Website

Error message in Usage page, when choosing billing period

yv — Tue, 18 Apr 2023 23:52:36 GMT

Re: Error message in Usage page, when choosing billing period

David_AGL — Wed, 26 Apr 2023 08:43:35 GMT

Thanks for letting us know @yv . Are you still seeing this issue?

Re: Error message in Usage page, when choosing billing period

yv — Wed, 26 Apr 2023 08:54:41 GMT

Yes.
And by the way, I already checked past messages and it seems people are having this for a long time.

Second, you don't have to ask me. Try by yourself. You will get the same issue.

Re: Error message in Usage page, when choosing billing period

David_AGL — Wed, 26 Apr 2023 09:28:27 GMT

Thanks, I'll follow this up with the My Account team.

Re: Error message in Usage page, when choosing billing period

David_AGL — Mon, 01 May 2023 01:35:34 GMT

@yv , I've checked in with the team and they confirmed that this is a known issue that they're currently working to address. Thanks for your patience and for taking the time to report it.

Re: Error message in Usage page, when choosing billing period

yv — Mon, 01 May 2023 01:52:46 GMT

Knowing about the problem is one thing. They know it for a long time.
WHEN IS IT GOING TO BE FIXED COMPLETELY? This is the answer I want to know.